What makes for a high rise window cleaning expert?

rooftopWhat are the traits of a good high rise cleaning expert?

At VIP Window Cleaning we believe it starts with good basic training, years of experience and a relentless commitment to safety.

We host weekly staff training meetings to insure that we have the best educated most up to date teams in the business. Our managers track new regulations and technology that can assist in customer communications, on time service and safety programs.

In addition to training we provide them with the right tools and the best equipment. Other window cleaning companies often rent our equipment.

As a company VIP is committed to customer satisfaction.

The keys to our success include:

  • Safety First
  • Customer Service
  • Efficiency in Productivity
  • Quality Workmanship
  • Accountability

In order to provide the best customer support in the industry VIP assigns a dedicated point of contact for your organizations facility or property management department to insure our services are delivered in a timely and quality manner. Their job is to make sure you look good.

Trust Your Professional

VIP Window Cleaning recommends that facilities striving for a high quality reputation consider a long term window cleaning contract with a trusted professional.

If you are manage commercial facilities and you have something you’d like to communicate, VIP is ready to listen. 24 hours a day, 7 days a week, our staff is available to help you with questions about any job, large or small.


Top 10 things to consider when selecting a Window Cleaner

window washer

VIP has been providing high rise window cleaning for over 20 years in the valley. We value our long term customer relationships and work hard to provide services that satisfy the most demanding professional facilities and property managers.

We communicate and interact with them with through our associations with IFMA, BOMA, and others.

If you are currently considering a new option for your commercial window cleaning we thought you might find this recent survey interesting.


  The top 10 things to consider when selecting a Window Cleaner (based on a recent VIP customer survey)
84% Reliability
80% On Time Service
74% Insurance Coverage
65% Safety Procedures
63% Experience
61% OSHA Compliant
56% Professional Equipment
51% Quality Workmanship
49% Uniformed Professionals
44% Guarantee


Trust Your professional

VIP Window Cleaning recommends that facilities striving for a high quality reputation consider a long term window cleaning contract with a trusted professional.

If you are manage commercial facilities and you have something you’d like to communicate, VIP is ready to listen. 24 hours a day, 7 days a week, our staff is available to help you with questions about any job, large or small.

Holiday Safety tips for your Building


At VIP Building Services we are often found on the outside looking in at your building.

Sometimes this perspective helps us see opportunities for improvement and safety measures to improve your facilities and limit your liabilities.

Depending on your type of facility the holiday season often includes setup and teardown of specialty lighting, decorations, party rooms, food and beverage and many other non-traditional building operations. The facilities are “on display” and utilized by groups within and without your normal control.

If you didn’t learn your lesson from Clark Griswold, holiday decorating can be dangerous. Last year, an estimated 13,000 people in the US were hurt involving holiday decorations.

That’s up from 10,000 in 2007.

Electrically Challenged









At VIP we can help you provide a safe and clean environment to maximize the safety of your facility both before and after the holidays. The VIP Building Services team can provide cleaning and high dusting for interior and exterior areas, power washing of walkways and party areas, and dozens of other services to insure that you have the safest possible holiday season.

I-14 Safety Compliance

The window cleaning business could also be referred to as the building access business. Anyone can put soap on glass and wipe it off, but few have the expertise to safely and effectively access the outside of high-rise buildings, while complying with all pertinent codes and standards.

Let one of our VIP experts stop by for a free consultation. You’ll be glad you did.

By the way the smudge on the window that we can’t seem to remove is on your side!

EBOM 2009 SSc2: Building Exterior and Hardscape Management Plan – we can help!

This credit encourages environmental best practices for building exterior maintenance. It’s among one of the most commonly pursued credits because of minimal cost impacts, and it’s relevant to all building sites, even those with zero lot lines. We can make it easy for you to implement a LEED Compliant Plan whether or not you are currently seeking LEED Certification.

Provided that key best practices are thoroughly incorporated into vendor contracts and standard operating procedure language, this credit is not difficult to achieve, but still requires a level of expertise to effectively create the plan and methodology.

EBOM2The requirements are for the implementation of a plan for:

 Maintenance equipment

 Snow / ice removal

 Cleaning of building exterior

 Exterior paints and sealants

 Cleaning of sidewalks, pavement and other hardscape

Although we certainly don’t have too much to worry about with Snow and Ice removal in Metro Phoenix, operating sustainably with regards to maintenance equipment, the processes by which exterior building surfaces are cleaned and serviced, can have significant adverse environmental effects if not properly performed.

Many organizations already employ at least some practices which can help with compliance, and VIP Building Services can support your sustainability initiatives with specific focus on this Credit.

For more information please visit www.vbsaz.com

Clean Solar Cells to Maximize your Output

solar panelsSolar PV is often hyped as requiring virtually no maintenance; when, in fact, PV installations need regular cleanings to maintain optimal performance. The accumulation of dirt on solar panels has a significant, detrimental impact on the performance of solar power systems. Dirt, however, is only part of the problem. PV system operators must also compete with the build-up of dust, tree debris, moss, sap, bugs, bird droppings, water spots, mold and more.

Solar clouding, also known as panel soiling, has been proven to reduce the generating output from photovoltaic (PV) installations. All PV manufactures recommend regular cleaning. Solar clouding directly reduces the generating efficiency of PV modules. The economic benefit of increased production greatly outweighs the cost of periodic maintenance of the PV panel surface.

SEPA:  Solar Electric Power AssociationAccording to the Solar Electric Power Association (SEPA), PV electricity output will decline approximately 10% due to accumulation of dirt, dust, and other residues. Research cited by SEPA indicates that PV electricity generation will decline 15-20% in areas where bird droppings, urban pollution or dust from farming operations are common. Annual or bi-annual cleaning of panel surfaces eliminates these efficiency losses.

“The proper procedures for performing solar system cleaning have largely been ignored by most system operators because they are not familiar with National Fire Protection Agency’s recommended practices for electrical equipment maintenance,” said Rich O’Connell. “This includes the safety aspect of protecting employees who are spraying water and chemicals on energized solar electrical systems. General liability concerns along with the lost revenue from shutting down a system makes assigning this maintenance task to untrained resources a distinct risk.

For more information please visit www.vbsaz.com

Have you heard about the ANSI/IWCA I-14 Safety Standard?

Do you need more information on how this standard affects you as a building owner/property manager?

The International Window Cleaning Association is the resource for the most up-to-date safety standards and other regulations.

Safety First

The ANSI/IWCA I-14 is an American National Standard published in 2001. The intent of the I-14 Standard is to improve the level of safety in the window cleaning industry. The 1-14 Standard provides safety guidelines that benefit building owners, managers and contractors. Safety in the workplace is a shared responsibility; by following the voluntary I-14 Standard, both lives and assets are protected.

The Occupational Safety and Health Administration references the I-14 Standard in violations by window cleaning contractors of the OSHA Section 5(a) 1- General Duty Clause. In these citations, OSHA states that the violations could have been remedied if the contractor were following the requirements of the I-14 Standard.

violiation2The nature of the citations range from contractors needing to upgrade their equipment, improve their safety training and providing a written work plan to working with the building owner or manager with re-assessing the safety of the facility.

In a more significant case study, the I-14 Standard helped to eliminate the liability of a property manager after an accident occurred.



During the summer of 2005 in Massachusetts, a window cleaning company had scheduled the cleaning of a six story building’s windows a few weeks after they had submitted their work plan to the property management company. Part of that work plan included the documentation provided by the property management company which assured the window cleaner that the building had a certified roof anchor system and the system was recently inspected. The work plan also showed a diagram of the system and included documents verifying the window cleaners that would be on site were trained in the use of the equipment.

ROLLING RIGThe crew arrived at the site and the supervisor went over the system one more time using the roof anchor layout posted on the roof door. The supervisor then left. The window cleaners then made the decision to not follow the plan by having one worker suspend from the portable rigging device and the other was going to push the device back and forth on the roof. The workers did not tie the device back nor did they use the anchors for safety line attachment. There was no parapet wall and as a result, the rig was pushed off the roof. One worker was killed and the other sustained permanent injuries.

In the federally filed lawsuit that followed, the attorneys for the workers claimed the building owner was negligent because they did not do enough to protect the workers from having the accident. The judge reviewed the case and dismissed the building owner because it was proven they did all they could and in accordance with the American National Standard for Window Cleaning Safety.


After reviewing the new I-14.1 Window Cleaning Safety Standard, the Building Owners and Managers Association (BOMA) International applauded the International Window Cleaning Association (IWCA) for its commitment to finalizing a project that was five years in the making and ultimately won the approval of the American National Standards Institute (ANSI).

“We joined the IWCA I-14.1 Committee in November 1999 to support and develop a consistent and comprehensive national safety standard for window cleaning operations,” said BOMA President Sherwood Johnston, III. “As a member of the committee, BOMA sought to address safety in a manner that was fair, reasonable, achievable and cost effective, and in which safety regulations were based on reliable data and not marketing forces. I believe we’ve accomplished that through the approval of this window cleaning safety standard.”

BOMA and IWCA realize that each respective organization represents one of the two parties which are most affected by the I-14.1 Standard. This fact helped to define shared responsibilities for window cleaning safety by contractors and property managers.

Why you should hire an IWCA Safety Certified Window Cleaner
The International Window Cleaning Association (IWCA) Safety Certification program provides education to help window cleaners work safer by training them in accordance with the safe work practices identified in the IWCA/ANSI I-14 Safety Standard.
As part of the IWCA Safety Certification program, window cleaners study all facets of window cleaning safe practices and equipment. They then must pass three preparatory exams, followed by a final in-person proctored exam. Upon passing the final exam, they will be recognized as being IWCA Safety Certified for five years before being required to renew their certification.
When you are contracting professional window cleaning services, choose one with the training needed to apply best practices and safe use of equipment at your building to protect you, your tenants, and the public.

More information can be found at http://www.iwca.org/

When is the Best Time for Monsoon Window Clean Up?


Every year the Monsoons hit the Greater Phoenix area typically within a day or two of my car being washed.    Each time they leave behind a mess of dirt and mud and  cars, streets, buildings and windows to be cleaned.

During July it is not uncommon to have several weeks of Monsoon weather so washing up is almost pointless.

At VIP we did a little research to find out when the average Monsoon season starts and ends.

Did you know that;

  • The average start date of the Monsoon in Phoenix is July 7th
  • The average end date  is September 13th

That is an average of over 8 weeks of Monsoon Madness!

The good news for locals is that it can cool things down a bit and also, most of us are impressed with the changes in weather and forces of Nature.  That being said we found a couple of other Monsoon facts that you may find interesting.

  • The average date of the first break in the Monsoon is August 16th
  • The wettest Monsoon on record occurred in 1984 with 9.38 inches of rain!

For a complete historical record of Monsoon activity for the State of Arizona try visiting this National Weather Service Site.

VIP Building Services understands your Monsoon cleaning needs and provides the best Results, Reliability and Value to get your Buildings ready for your customers with that  professional look and feel.  We will work with you to schedule cleanings on a regular basis or as needed during the crazy Monsoon Season.

Just for fun we found this high speed drive right into the big July 5th, 2011 Phoenix Monsoon. 

Talk about needing your windows cleaned.